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Calix was contracted by Medaglia® to develop the Digital Intelligence System... Read More

The relationship with customers is important for any type of business, however as more organizations grow, the harder it is to manage all of them. This is because each company has a different way to work and care, and the information is recorded in emails, spreadsheets , private notes, schedules, etc. But the problem is that none of these systems are connected with each other, so when customers come in contact are treated as new clients, when clients are often already long ago and they have to constantly introduce the subject to different care sectors, explaining who they are and what they need. This leads to loss of customers.


For this kind of problem does not reach your organization it is necessary that it can count on an ideal tool in helping your customer management, allowing a complete monitoring of activities related to customers, such as campaigns, opportunities, sales, schedule, pre-sale and post-sale management, and this is all possible in CRM.

Currently more than ever, the transformation of your business in a organization totally focused on the client is an essential requirement to ensure its revenues and profitability. However, to make this vision a reality, your organization needs a CRM system that can be able to orchestrate the processes in all areas and beyond the company's own limits.

It is the most appropriate tool to support your business, whether in sales, marketing, support or administrative, always helping in decision making with positive results.


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